Employment trends can be influenced by various factors, including economic conditions, technological advancements, global events, and industry-specific changes. It’s important to consider several aspects when looking for your next opportunity and how the evolving industry would benefit your professional journey.

Technology Integration:

The hospitality industry has been adopting technology to enhance customer experiences and streamline operations. This includes the use of mobile apps for bookings, check-ins, and concierge services, as well as the implementation of automation and artificial intelligence in various aspects of hotel and restaurant management. This is a hot topic in the industry as technology continues to further integrate with our daily lives, and so will it expand into professional and personalised services in hospitality and industries beyond.  

Focus on Sustainability:

There has been a growing emphasis on sustainability in the hospitality sector. Consumers are increasingly conscious of environmental issues, and hotels and restaurants have been adopting eco-friendly practices to attract environmentally conscious guests.

Flexible Work Arrangements:

The pandemic accelerated the adoption of flexible work arrangements, and this trend continues in a diluted manner today. Employers benefit from offering accessible and flexible work arrangements to cater to busy and unpredictable personal lives. If employee retention is important to you, and it should be, caring about what happens outside of work massively influences what happens during work hours. This aspect is especially important in hospitality where engagement with customers/guests is a crucial element contributing to the overall experience. 

Health and Safety Measures: 

The pandemic has heightened awareness of health and safety measures in hospitality establishments. Increased hygiene standards, contactless services, and health protocols may continue to be a priority for both employees and guests. 

Skill Diversification: 

With technology playing a more significant role, hospitality employees may need to diversify their skill sets. This could include proficiency in digital tools, data analysis, and customer relationship management systems. New hires need to have dedicated onboarding sessions to be effective in their roles, and as technology continues to accelerate our productivity, proactive steps to improve your skill set will become more crucial than ever. 

Changing Consumer Preferences:

Shifts in consumer preferences, such as a demand for personalised experiences, locally sourced products, and unique offerings, can influence the types of skills and services that are in demand in the hospitality sector. The industry is moving away from the Airbnb model, where convenience is contrasted with the clear absence of hospitality. 

Keep in mind that the hospitality industry can be dynamic, and trends may evolve based on global and regional developments. Strong employer branding is increasingly important when looking for your next opportunity. 

A strong brand indicates a resilient company culture that is open to evolution – and if this aligns with your professional aspirations relating to the work environment you envision, you know you’re on the right track. 

Team Asanté is available for any questions throughout your hiring process, we’re here to support your professional journey!