5 Star Hotel Group based in Dubai is looking for Food and Beverage Staff
Role Specifc Requirements:
Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.
Works as per the outlet’s duty schedule and shifts.
Observes and corrects pouring practice of all bar staff to avoid excess wastage.
Ensures that orders are only issued against written / printed receipts.
Ensures own appearance (condition of uniforms) and grooming of all bar staff is impeccable.
Welcome arriving guests and ensure prompt service.
Extend prompt services to all guests.
Ensures the well-being of all guests by maintaining a close professional, friendly, yet discreet relationship.
Maintains cleanliness and best possible maintenance of the bar counter and all related areas.
Handles guest complaints directly or refers them to the Bar Manager.
Attends all meetings or briefings to maintain an open communication within the team.
Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.
Flexible to work in other areas when required by the immediate Supervisor.
Aware of basic cashier work and handles payments promptly and efficiently.
Familiar with the company’s internal policies and safety procedures.
To have a complete understanding of and to adhere to policies relating to Fire, Hygiene, Health and Safety.
Be familiar with all related company documentation and especially with the relevant SOP’s of the department.
To carry out any other reasonable duties and responsibilities as assigned.
– Guest focused personality is essential
– Strong interpersonal and problem solving abilities
– Minimum 1-2 years’ experience in a similar role
– Fluency in English; additional languages are a plus
YOU MUST HAVE A VALID PASSPORT TO APPLY FOR THESE POSITIONS.
Please note: If we haven’t contacted you after 2 weeks consider your application unsuccessful.